| CG136 |
Service user experience in adult mental health (CG136) |
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service user experience in adult mental health services
Fast, easy summary view of NICE guidance on 'service user experience in adult mental health services'
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Improving the experience of care for people using adult NHS mental health services
This clinical guidance offers evidence-based advice on ensuring a good experience of care for people who use adult NHS mental health services.
We have also published a quality standard describing high-quality care for adults using mental health services in the NHS in England.
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Other information
NICE Pathways
This guidance has been incorporated into the following NICE Pathways, along with other related guidance and products.
Visit the NICE Pathway: service user experience in adult mental health services
How this guidance was produced
Background information
- None found
This page was last updated: 02 May 2012
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Guideline formats
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Implementation tools and resources
- Baseline assessment tool
- Clinical audit tool
- Costing report
- Electronic audit tools (folder)
- Slide set
See this guidance in practice
Patient
The summary of the key recommendations in the guidance written for patients, carers and those with little medical knowledge and may be used in local patient information leaflets.
Quick Reference Guide
The quick reference guide presents recommendations for health professionals
NICE Guideline
The published NICE clinical guideline, contains the recommendations for health professionals and NHS bodies.
Full Guideline
The published full clinical guideline for specialists with background, evidence, recommendations and methods used.

