Patient experience in adult NHS services: improving the experience of care for people using adult NHS services

NICE guidelines [CG138] Published date:

Review decision date: February 2014

Review decision: 

This guideline should not be updated at this time. For further information, please refer to the surveillance review decision.

Next review date: March 2016

This clinical guidance offers evidence-based advice on ensuring a good experience of care for people who use adult NHS services.

We have also published a quality standard describing high-quality care for patients using adult NHS services in England.

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