Tailored resource for managers of care homes for older people
The resource is for managers of care homes for older people, including:
- residential and nursing accommodation
- day care and respite care.
It will help you put our quality standard on mental wellbeing of older people in care homes into practice.
It highlights key messages for care providers for each of the 6 quality statements that make up the standard. The messages relate to high priority areas where improvements are needed.
Each quality statement includes:
- an explanation of why it is an area for quality improvement
- advice and links to resources to help care homes make improvements
- case studies of how outcomes were improved by focusing on a person's needs.
The resource has been produced by the NICE Collaborating Centre for Social Care and people in the social care sector.
Why this quality standard matters
A decline in mental wellbeing should not be viewed as an inevitable part of ageing. People who live in care homes need the opportunity to take part in meaningful activity and have access to good mental and physical health services so that they can take part in the daily life of the community.
By focusing on the needs of each person, care providers can ensure that people can keep active and access services that keep them as mentally and physically well as possible.
'How the quality standard can help care home providers
Prepare for inspection
The Care Quality Commission has indicated that they use NICE guidelines and quality standards to inform their inspection framework.
An awareness and understanding of this quality standard could be used to demonstrate that a provider is working to improve the quality of care relating to the mental wellbeing of older people.
Guide workforce recruitment and development
Recruiting managers can use the statements to assess whether applicants have the right knowledge and approach to achieve the aspirations in the quality standard. Staff must be competent to do the work, appreciate the challenges involved and understand what constitutes a quality service.
Care home managers can use this quality standard as a framework for staff induction and training. The quality standard makes clear what care and support staff should aim to provide.
This resource will also help identify the knowledge and skills that care staff need to recognise the factors that contribute to mental wellbeing in older people.
Support requests to other services for help
The quality standard emphasises the importance of:
- responding to concerns about mental health, physical health and sensory loss
- ensuring access to healthcare.
Care staff and managers can use it to remind other professional services of their responsibility to provide care to people living in care homes.
Demonstrate commitment to quality improvement
The quality standard allows care homes to:
- assess their performance against the quality statements
- develop an action plan to achieve the levels of quality in each statement
- continuously monitor performance and strive for improvement.
Help inform people looking for a care home
People looking for a place in residential care will be reassured to know that a care home is aspiring to achieve the statements in the quality standard.
Commissioners of care and health services for older people need to support care homes to achieve the aspirations in the quality standard. This includes:
- local authorities
- clinical commissioning groups
- mental health commissioners.
Commissioners are also likely to look for evidence that care homes understand and implement the changes needed to improve care.