This briefing summarises NICE's recommendations for local authorities and partner organisations on improving access to health and social care services for vulnerable people who do not routinely use them, promoting equitable access for all. It is particularly relevant to health and wellbeing boards.

People who do not routinely access standard health and social care services are at increased risk of poor health, which can accumulate through life and lead to increased demand on services and increased health and social care costs.

Local authorities are uniquely placed to address the complex and ongoing needs of the local population including those whose needs are not being adequately met at present.

Improving access to services for the local population can help local authorities work towards achieving the 2 overarching outcomes in the Public Health Outcomes Framework:

  • increasing life expectancy

  • reducing differences in life expectancy and healthy life expectancy between communities by improving those of people in more disadvantaged communities.

The National Institute for Health and Care Excellence (NICE) provides national guidance and advice to improve health and social care.

For further information on how to use this briefing and how it was developed, see About this briefing.