Patient-centred care

Patient-centred care

This guideline offers best practice advice on the care of children with OME.

Treatment and care should take into account children's needs and preferences together with those of their parents or carers. Parents or carers of children with OME should be given the opportunity to make informed decisions about their child's care and treatment, in partnership with their healthcare professionals. If parents or carers do not have the capacity to make decisions, healthcare professionals should follow the Department of Health's advice on consent and the code of practice that accompanies the Mental Capacity Act. In Wales, healthcare professionals should follow advice on consent from the Welsh Government.

Healthcare professionals should be aware of the issues of working with children under 16 years of age and as such should follow the guidelines found in Seeking consent: working with children.

Good communication between healthcare professionals and the parents or carers of children with OME is essential. This should be supported by evidence-based written information tailored to a particular patient's needs. Treatment and care of children with OME, and the information parents or carers are given about it, should be culturally appropriate. It should also be accessible to people with additional needs, including those with physical, sensory or learning disabilities, and to people who do not speak or read English.

Parents or carers should have the opportunity to be involved in decisions about the patient's treatment and care. They should also be given the information and support they need.

  • National Institute for Health and Care Excellence (NICE)