Information and support

Information and support

Your care team should explain to you what melanoma is, how it's diagnosed, what the different stages of melanoma are, and the treatments that are available (see other NICE guidance for details of our guidance on improving outcomes for people with skin tumours including melanoma). They should also:

  • Give you information that is tailored to your own needs.

  • Ask you what other types of information and support would be helpful to you, for example if you want to know whether your relatives could develop melanoma and how they might reduce their risk.

  • Tell you about the support that's available to help with any problems you might have because of your melanoma, such as physical side effects from treatment, anxiety and worry about the melanoma, or practical problems with work, school or finances. They should also give you this information in written form, such as a leaflet, that you can keep.

  • Provide a nurse called a skin cancer clinical nurse specialist to help with any questions or concerns you have.

  • Tell you how you can contact a member of your care team quickly and easily, and give you this information in a written form that you can keep.

  • Invite you to bring a companion to your appointments if you wish.

  • Explain how you can protect your skin from sun damage while making sure you get enough vitamin D.

Questions you might like to ask your care team

About melanoma

  • Can you recommend any websites or reading materials about melanoma?

  • Are there any cancer support organisations in my local area?

  • Can you provide information for my family or carers?

About tests and treatment

  • How will I be involved in making decisions about my tests and treatment?

  • Who will I be able to talk to about my tests and treatment?

  • Is there someone in my care team who can help me to make decisions and choices?

  • Can I have support with decision‑making from my family, carer or a close friend?

  • Will my GP be involved? If so, what will they do?

For family members or carers

  • What can I/we do to help and support the person with melanoma?

Some treatments or care described here may not be suitable for you. If you think that your treatment does not match this advice, talk to your care team.

  • Information Standard