Quality statement 13: Care after death – verification and certification

Quality statement

Families and carers of people who have died receive timely verification and certification of the death.

Quality measure

Measures from End of life care strategy: quality markers and measures for end of life care (Department of Health 2009).

See also quality measures and national indicators for further information.

Outcome: Families and carers of people who have died feel satisfied with how quickly verification and certification of the death took place.

See the overview for overarching outcomes.

What the quality statement means for each audience

Service providers ensure that systems are in place to ensure timely verification and certification of death.

Health and social care professionals follow local procedures to ensure timely verification and certification of the death.

Commissioners ensure they commission services that ensure timely verification and certification of death.

Carers and family members of people who have died receive verification and certification of the death as soon as possible.

Source guidance

Department of Health quality markers and measures for end of life care 3.10, 3.11 and 3.12.

NHS National End of Life Care Programme draft Spiritual support and bereavement care quality markers and measures for end of life care: bereavement care 2 and 4.

Data source

Outcome: Local data collection.

The National care of the dying audit – hospitals may be relevant.

Definitions

See Home Office report: Death certification and investigation in England, Wales and Northern Ireland: the report of a fundamental review.

Timely verification and certification of death should include information for families and carers on:

  • when, where and how to register a death

  • information on the role of the coroner (if coroner involvement is likely).