Development sources

Evidence sources

The documents below contain clinical guideline recommendations or other recommendations that were used by the GDG to develop the quality standard statements and measures.

Service user experience in adult mental health. NICE clinical guidance 136 (2011).

National Collaborating Centre for Mental Health (2011) Service user experience in adult mental health: improving the experience of care for people using adult NHS mental health services.

Policy context

It is important that the quality standard is considered alongside current policy documents, including:

Department of Health (2013) The NHS Constitution for England.

Department of Health (2011) Equity and excellence: Liberating the NHS.

Department of Health (2011) No health without mental health: a cross-government mental health outcomes strategy for people of all ages.

HMSO (2009) The Health Act 2009.

Goodrich J, Cornwell J (2008) Seeing the person in the patient. The Point of Care review paper. London: Kings Fund, p6–17.

Darzi A (2008) High Quality Care for all: NHS Next Stage Review Final Report.

Department of Health (2005) Delivering race equality in mental health care: an action plan for reform inside and outside services and the government's response to the independent inquiry into the death of David Bennett.

Definitions and data sources

References included in the definitions and data sources sections can be found below:

Commissioning dataset definitions available from

Mental health minimum dataset definitions available from

Hospital episode statistics.

NHS mental health inpatient survey. Available from

NHS mental health community survey. Available from

NHS staff survey. Available from