Quality statement 5: Understanding treatment options

Quality statement

Patients are supported by healthcare professionals to understand relevant treatment options, including benefits, risks and potential consequences.

Quality measure

Structure: Evidence of local arrangements to ensure that healthcare professionals support patients to understand relevant treatment options, including benefits, risks and potential consequences.

Outcome: Evidence from patient experience surveys and feedback that patients were supported by healthcare professionals to understand relevant treatment options, including benefits, risks and potential consequences.

What the quality statement means for each audience

Service providers ensure that systems are in place to support patients to understand relevant treatment options, including benefits, risks and potential consequences.

Health and social care professionals support patients to understand relevant treatment options, including benefits, risks and potential consequences.

Commissioners ensure they commission services in which patients are supported to understand relevant treatment options, including benefits, risks and potential consequences.

Patients are helped by healthcare professionals to understand relevant treatment options, including benefits, risks and potential consequences of care.

Source guidance

'Patient experience in adult NHS services' (NICE clinical guidance 138) recommendations 1.5.20 to 1.5.22, 1.5.24 and 1.5.25.

Data source

Structure: Local data collection.

Outcome: Local data collection. Providers may be able to use questions contained within the patient surveys available from NHS Surveys and NHS England's National Cancer Patient Experience Survey.