Quality statement 6: Information for patients and carers

Quality statement

Patients/carers are offered verbal and written information on VTE prevention as part of the discharge process.

Quality measure

Structure: Evidence of written patient/carer information on VTE prevention being available to patients as part of the discharge process.

Process: Proportion of patients/carers who receive verbal and written information on VTE prevention as part of the discharge process.

Numerator – the number of patients/carers who receive verbal and written information on VTE prevention as part of the discharge process.

Denominator – the number of inpatient and day case discharges.

What the quality statement means for each audience

Service providers ensure verbal and written patient/carer information on VTE prevention is available as part of the discharge process.

Healthcare professionals offer all patients/carers verbal and written information on VTE prevention as part of the discharge process.

Commissioners ensure services provide all patients/carers verbal and written information on VTE prevention as part of the discharge process.

Patients/carers can expect to be offered verbal and written information on VTE prevention as part of their discharge plan.

Definitions

Information should include:

  • the signs and symptoms of deep vein thrombosis and pulmonary embolism

  • the correct and recommended duration of use of VTE prophylaxis at home (if discharged with prophylaxis)

  • the importance of using VTE prophylaxis correctly and continuing treatment for the recommended duration (if discharged with prophylaxis)

  • the signs and symptoms of adverse events related to VTE prophylaxis (if discharged with prophylaxis)

  • the importance of seeking help and who to contact if they have any problems using the VTE prophylaxis

  • the importance of seeking medical help if deep vein thrombosis, pulmonary embolism or other adverse events are suspected.

Information about NICE guidance written specifically for patients can be found in Venous thromboembolism – reducing the risk: understanding NICE guidance (2010).

Data source

Structure: Local data collection.

Process: Local data collection and Admitted patient care commissioning data set. Contained within NICE CG92 audit support, criterion 20.