Quality statement 6: Information for patients and carers

Quality statement

Patients/carers are offered verbal and written information on VTE prevention as part of the discharge process.

Quality measure

Structure: Evidence of written patient/carer information on VTE prevention being available to patients as part of the discharge process.

Process: Proportion of patients/carers who receive verbal and written information on VTE prevention as part of the discharge process.

Numerator – the number of patients/carers who receive verbal and written information on VTE prevention as part of the discharge process.

Denominator – the number of inpatient and day case discharges.

What the quality statement means for each audience

Service providers ensure verbal and written patient/carer information on VTE prevention is available as part of the discharge process.

Healthcare professionals offer all patients/carers verbal and written information on VTE prevention as part of the discharge process.

Commissioners ensure services provide all patients/carers verbal and written information on VTE prevention as part of the discharge process.

Patients/carers can expect to be offered verbal and written information on VTE prevention as part of their discharge plan.

Definitions

Information should include:

  • the signs and symptoms of deep vein thrombosis and pulmonary embolism

  • the correct and recommended duration of use of VTE prophylaxis at home (if discharged with prophylaxis)

  • the importance of using VTE prophylaxis correctly and continuing treatment for the recommended duration (if discharged with prophylaxis)

  • the signs and symptoms of adverse events related to VTE prophylaxis (if discharged with prophylaxis)

  • the importance of seeking help and who to contact if they have any problems using the VTE prophylaxis

  • the importance of seeking medical help if deep vein thrombosis, pulmonary embolism or other adverse events are suspected.

Data source

Structure: Local data collection.

Process: Local data collection and Admitted patient care commissioning data set.