Quality statement 4: Neonatal transfer services

Quality statement

Neonatal transfer services provide babies with safe and efficient transfers to and from specialist neonatal care.

Quality measure

Structure: Evidence of network arrangements to provide a 24-hour, 7 days a week neonatal transport service with a single telephone contact.

Process:

a) Proportion of transfer teams responding to time-critical emergencies that depart from the transport base within 1 hour from the start of the referring call.

Numerator – the number of transfer teams departing from the transport base within 1 hour from the start of the referring call.

Denominator – the number of emergency transfers requests deemed time-critical.

b) Proportion of newborn babies who receive specialist neonatal care who have an admission temperature of less than 36°C.

Numerator – the number of newborn babies with an admission temperature of less than 36°C.

Denominator – the number of newborn babies receiving specialist neonatal care.

What the quality statement means for each audience

Service providers ensure a safe and efficient service for babies transferred to and from specialist neonatal care.

Healthcare professionals ensure babies receive a safe and efficient transfer to and from specialist neonatal care.

Commissioners and networks ensure transfer services are contracted and monitored to provide appropriate levels of service provision.

Parents of babies who need to be transferred to or from specialist neonatal services can expect this to be done safely and efficiently.

Definitions

The DH toolkit (2009) states 'a transfer service is concerned with organising and implementing the transfer of babies and/or mothers from within a defined geographical area (network). It encompasses both users and providers, and transfers may be ex-utero or in-utero.'

Further description of a high quality transfer service can be found in Principle 4 of the DH toolkit (2009).

Data source

Structure: Network data collection.

Process: a) and b) Network data collection.