A care home should be a place people call home - it should not feel like a hospital or institution. And the care people receive should reflect that sense of being in a home-like environment.
Their report showed that while most people received good care, this was not the picture everywhere.
In some places, staff went above and beyond the call of duty to connect with residents. In other places, especially where there was a high staff turnover, continuity of care was poor, making it hard for residents to develop relationships.
In some homes, residents were given limited choices, for examples about what clothes they could wear or how they could spend their day.
This variation in care across the country can be addressed with the help of NICE guidance and standards.
NICE advice is clear that people should have
We also set out how to make sure their mental
This is to ensure they stay as well and independent possible in the place they call home.
A great example that demonstrates this is the work from Healthwatch Isle of Wight. Using NICE guidance, the team helped staff understand why it’s important to have clear care plans in place for people.
Their work won an Isle of Wight Care Award, and the NICE sponsored better care award at
More importantly, it helped local authorities
And ultimately, that’s why NICE guidance exists. It exists to make a difference.