Shared learning database

Kent and Medway NHS & Social Care Partnership Trust
Published date:
May 2014

The Kent and Medway NHS and Social Care Partnership Trust (KMPT) provides a range of mental health services to people aged over 14 years in Kent. This includes in-patient care, out-patient clinics and community services. We identified 9 of the most relevant NICE guidelines for our staff, based on the services we provide and the client group we serve. Then small groups of staff with an interest in particular topics developed e-learning packages.

Guidance the shared learning relates to:
Does the example relate to a general implementation of all NICE guidance?
Does the example relate to a specific implementation of a specific piece of NICE guidance?


Aims and objectives

- To improve staff access to training in relevant NICE guidelines.
- To raise awareness of key NICE recommendations.
- To increase understanding of the relevance of NICE recommendations to KMPT specific services.

Reasons for implementing your project

At KMPT we have a process for disseminating relevant NICE guidance. Recommendations are also incorporated into relevant classroom based training courses. We wanted to make staff access to training about NICE recommendations as easy and convenient as possible and e-learning is a way of doing this. There are NICE e-learning resources available nationally but our emphasis with this project was to bring local perspective, so that staff felt that the e-learning was more relevant to them.

How did you implement the project

The greatest challenge we faced was finding the time to complete this project. We are a very busy organisation and the staff found it difficult to set aside time to work on their part of the project. However having excellent support from the education and training department was extremely helpful. We had a specific member of the education and training team, Clare Futcher who worked with us on each e-learning module. Clare's task was to ensure we provided content that was suitable for e-learning courses and to convert the pages and quizzes developed by the team into online courses using specialist software.

The Trust NICE facilitator and forensic business manager Claire Cloud acted as overall project managers. There was then a small project team for each NICE topic.

CG38 Bipolar - project team Dr Shobha, Dr Babiker, Dr Khalifa, Ian Cuthbert, Charlton Baptiste
CG26 PTSD - project team Jouko and Zena Nasser
CG31 OCD - project lead Dr Sundaram
CG76 Medicines adherence - project team Kim Terry, Tom Clarke
CG78 BPD - project team Kate Rawlings, Jamie McKay
CG90 Depression - project team Dr Fareed Abu-Sayf, Dr Shobha, Ian Cuthbert, Abdul Mujeeb Mohammed
CG120 Psychosis with substance misuse - project team Chidi Nwosu, Zena Nasser
CG133 Self harm - project lead Geri Coulls
CG83 Schizophrenia - project team Vijay Delaffon, Olatola IYI-OJO

We set a challenging time frame for this project, to complete and publish all the e-learning modules in 4 months. This was demanding but prevented the project from drifting.

Key findings

Once the courses were complete and available to staff, adverts were circulated to make staff aware of the new resource. The new courses were also included in the education and training prospectus. Our NICE champions and members of the working groups who developed the courses also promoted them to their teams. The courses were not made mandatory, so that staff can decide which courses are most relevant to their caseload and complete those.

The education and training department provided data on the number of times each on line course had been successfully completed. Six months after their introduction, the e-learning courses had been successfully completed 268 times. We felt that this was very positive, especially considering all those that had undertaken the training had done so voluntarily.

Key learning points

E-learning is a versatile means of accessing training, which is especially useful where time is limited. There are further benefits to developing in house e-learning beyond providing flexible training for staff.
These include:
- The staff and teams involved in developing the e-learning courses become very familiar with the recommendations. They then act as champions for the guidance and the e-learning.
- It is possible to tailor the courses so that they have relevant local examples. This supports staff in understanding the importance of the guidance to their role and organisation.
- The whole process raised awareness about NICE guidance and reinforced the organisation's commitment to implementation.

Contact details

Sue Venables
NICE Facilitator
Kent and Medway NHS & Social Care Partnership Trust

Secondary care
Is the example industry-sponsored in any way?