Author: Jennings Lucy (RQ3) BCH

West Midlands Paediatric Neuro-rehabilitation

November 2018

Thank you for your feedback on the Neuro-rehabilitation service in the West Midlands.
Since the Family Day in November 2017, we met as a group of professionals from across the region at an initial event in February 2018 followed by an Action Morning in May 2018. Based on your feedback we have made some action plans and meet regularly to achieve them. So far….

You Said

We are...

Raising awareness about neurorehab by training other professionals in the hospital

Starting an MDT Ward Round in the Hospital

Using stickers in notes as a visible record of MDT discussions

Reviewing the current patient pathway to identify how we could improve communication and documentation at key points and between different services

There needs to be better communication between professionals, agencies and areas

Birmingham Community have named therapists in each of their regions to help coordinate care, share knowledge and improve communication at discharge

Re-invigorating a patient information leaflet about who you see and what to expect in hospital

You would like to tell your story once

You didn’t have enough information on services and what to expect

Producing a Service Directory with information on the services you may touch

Working alongside charities to collate information for parents written by parents

Scoping patient held passports so your journey is easier to share

We are also raising the profile of Neuro-rehab locally and nationally by linking with other services and contributing to national discussions