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Patient experience in adult NHS services: improving the experience of care for people using adult NHS services

  • Clinical guideline
  • Reference number: CG138
  • Published:  24 February 2012
  • Last updated:  17 June 2021
  • Guidance
  • Tools and resources
  • Information for the public
  • Evidence
  • History

On this page

  1. Implementation support
  2. Audit and service improvement
  3. Guidance into practice

Tools and resources

Tools to help you put the guidance into practice.

Implementation support

  • Endorsed resource – Cancer, fertility and me

  • Endorsed resource – High blood pressure in pregnancy decision aid and infographic

  • Endorsed resource – STarT Back Screening Tool with matched treatment options

  • Endorsed resource – Prostate Cancer UK Best Practice Pathway

  • Measuring the use of NICE guidance

  • Endorsed resource – Pharmaceutical care plan

Audit and service improvement

  • Baseline assessment tool (Excel 79 KB)

    Published:
    17 June 2021

Guidance into practice

  • About the Into practice guide

  • Practical steps to improving the quality of care and services using NICE guidance