Information for the public
Familiar home care workers
Familiar home care workers
So that you are familiar with the people coming into your home, the same workers should visit you. They should have the right skills to meet your needs. They should be able to support you, for example if you have dementia, are deaf, blind or deafblind, or need help coping with bereavement. They should also be able to spot if your health or situation is getting worse. New care workers should be introduced to you before they visit on their own. Home care workers should have enough time to provide good quality care, without being rushed, and most visits should normally be longer than 30 minutes.