Support and information

Support and information

If you have psoriasis you (and your family or carers) should be offered support and information that is suitable for your needs and circumstances, so that you can understand:

  • your diagnosis and treatment options

  • any aspects of your lifestyle that may affect your psoriasis

  • when and how to treat your psoriasis

  • how to use prescribed treatments safely and effectively (for example, how to apply creams and ointments, and how to minimise the risk of side effects)

  • when and how to seek further help

  • ways to help you cope with the impact of psoriasis on your physical, mental and social wellbeing.

You should be given details of a healthcare professional who you can contact for information and advice about your care. The information and support that you are given should be reviewed whenever you see a healthcare professional about your psoriasis, and particularly in the following circumstances:

  • if you are a young person moving from children's services to adult services

  • when new treatments become available

  • if your psoriasis gets worse or improves, or your personal circumstances change (for example, starting a family, moving GP or changing jobs).

NICE has produced guidance on what adults can expect from NHS services to ensure that you have the best possible experience of care. For more information, see 'Patient experience in adult NHS services' (NICE clinical guidelineĀ 138, http://publications.nice.org.uk/IFP138).

  • Information Standard