Quality statements

Quality statements

Statement 1 People's personal strengths, preferences, aspirations and needs are discussed when they have a care and support needs assessment.

Statement 2 People using adult social care services have as much control as they would like over their personal budget.

Statement 3 People using adult social care services have continuity of care and support.

Statement 4 People using adult social care services have their views used to inform service improvement.

NICE has developed guidance and quality standards on patient experience in adult NHS services and service user experience in adult mental health services (see the NICE Pathways on patient experience in adult NHS services and service user experience in adult mental health services), which should be considered alongside these quality statements.

Other quality standards that should be considered when commissioning or providing adult social care services include:

A full list of NICE quality standards is available from the quality standards topic library.