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Patient experience in adult NHS services

  • Quality standard
  • Reference number: QS15
  • Published:  17 February 2012
  • Last updated:  31 July 2019
  • Quality standard
  • Tools and resources
  • History

On this page

  1. Implementation support
  2. Audit and service improvement
  3. Guidance into practice

Tools and resources

Tools to help you put the guidance into practice.

Implementation support

  • Endorsed resource – Cancer, fertility and me

  • Endorsed resource – Low back pain patient information leaflet

  • Implementation resources – Patient experience in adult NHS services

  • Implementation resources – Shared decision making

  • How to use quality standards

  • Endorsed resource – STarT Back Screening Tool with matched treatment options

  • Measuring the use of NICE guidance

  • Endorsed resource – Pharmaceutical care plan

Audit and service improvement

  • Quality standard service improvement template (Excel 1.18 MB)

    Published:
    04 March 2025

Guidance into practice

  • About the Into practice guide

  • Practical steps to improving the quality of care and services using NICE guidance

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