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Patient experience in adult NHS services

Quality standard [QS15] Published date: February 2012 Last updated: July 2019

Uptake of this guidance
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Tools and resources

Tools to help you put the guidance into practice.

Implementation support

  • Measuring the use of NICE guidance  
  • Endorsed resource – Low back pain patient information leaflet  
  • Implementation resources  
  • How to use quality standards  
  • Endorsed resource – STarT Back Screening Tool with matched treatment options  
  • Endorsed resource – Pharmaceutical care plan  
  • Endorsed resource - Euroking Maternity Software Solutions Ltd  

Audit and service improvement

  • Quality standard service improvement template Excel 1.51 MB 02 October 2019  

Shared learning

  • Shared learning information  

Guidance into practice

  • About the Into practice guide  
  • Practical steps to improving the quality of care and services using NICE guidance