OpenAthens accounts are managed by OpenAthens administrators. If you have a question about your account contact the relevant administrator.

Note: Our administrators can only answer questions from users with an OpenAthens account provided through NICE Evidence Services. If you don't have an NHS OpenAthens account contact your local administrator for help.

Local administrators

Local administrators manage OpenAthens accounts at a trust or organisational level, including national organisations. If you have a question about your OpenAthens account please contact your local administrator - you will need to search for your organisation name. If you are having trouble finding your local administrator contact your regional administrator below.

Find your local administrator

Regional administrators

Regional administrators oversee OpenAthens accounts in their region. Contact your regional administrator if:

  • You have a question about eligibility 
  • You do not have or cannot find a local administrator. 

To email your regional administrator click on the relevant region in the list below.

  • East of England 
    Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Suffolk
  • East Midlands 
    Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, and Rutland
  • London
  • North East
    Durham, Tees Valley, Northumberland, Tyne and Wear
  • North West 
    Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside, Wirral
  • South East 
    Kent, Surrey, Sussex
  • South West
    Avon, Cornwall, Devon, Gloucestershire, Somerset, Wiltshire (except Salisbury)
  • Thames Valley and Wessex
    Berkshire, Buckinghamshire, Dorset, Hampshire, Isle of Wight, Oxfordshire, Salisbury
  • West Midlands
    Birmingham & Black Country, Coventry, Herefordshire, Shropshire, Staffordshire, Warwickshire, Worcestershire
  • Yorkshire and the Humber
    Humber - including north Lincolnshire and the Ridings, Yorkshire