OpenAthens accounts are managed by OpenAthens administrators. If you have a question about your account contact the relevant administrator.

Note: Our administrators can only answer questions from users with an OpenAthens account provided through NICE Evidence Services. If you don't have an NHS OpenAthens account contact your local administrator for help.

Local administrators

Local administrators manage OpenAthens accounts at a trust or organisational level, including national organisations. If you have a question about your OpenAthens account please contact your local administrator - you will need to search for your organisation name. If you are having trouble finding your local administrator contact your regional administrator below.

Find your local administrator

Regional administrators

Regional administrators oversee OpenAthens accounts in their region. Contact your regional administrator if:

  • You have a question about eligibility 
  • You do not have or cannot find a local administrator. 

To email your regional administrator click on the relevant region in the list below.

North of England

North West: Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside, Wirral
North East: Durham, Tees Valley, Northumberland, Tyne and Wear
Yorkshire & the Humber: Humber - including north Lincolnshire and the Ridings, Yorkshire

Midlands and East of England

West Midlands: Birmingham & Black Country, Coventry, Herefordshire, Shropshire, Staffordshire, Warwickshire, Worcestershire
East Midlands: Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, and Rutland
East of England: Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Suffolk

London & Kent, Surrey and Sussex

London
South East: Kent, Surrey, Sussex

South West and Thames Valley & Wessex

South West: Avon, Cornwall, Devon, Gloucestershire, Somerset, Wiltshire (except Salisbury)
Thames Valley & Wessex: Berkshire, Buckinghamshire, Dorset, Hampshire, Isle of Wight, Oxfordshire, Salisbury