Information for the public
Becoming involved in helping to improve mental health services
When your treatment and care comes to an end, you may be asked about the quality of your care by an interviewer who has used mental health services before. Your views will be taken into account to help improve the service.
Health and social care professionals may ask if you would like to help plan and provide training for professionals working in mental health services so that they can deliver better care. You may also be asked if you would like to interview other people using mental health services. You will be offered training to do this and you may receive payment for your involvement in helping to improve mental health services.
Before your treatment and care comes to an end you should be told that you can train to be an advocate if you choose or become involved in checking whether mental health services are providing a satisfactory level of care.