4 Other versions of this guidance
The full guidance patient experience in adult NHS services: improving the experience of care for people using adult NHS services, contains details of the methods and evidence used to develop the guidance. It is published by the National Clinical Guideline Centre.
The recommendations from this guidance will be incorporated into a NICE pathway.
NICE has produced information for the public explaining this guideline.
We encourage NHS and voluntary sector organisations to use text from this information in their own materials about patient experience.