Update information

Update information

Minor changes since publication

February 2020: We replaced the quality statements in the guideline with a link to the updated NICE quality standard on patient experience in adult NHS services.

October 2015: Updated recommendation 1.4.3 to cite the Health and Social Care Safety and Quality Act 2015.

ISBN: 978-1-4731-3702-8

  • National Institute for Health and Care Excellence (NICE)