Information for the public

Listening to you

Listening to you

You should be in charge of deciding what support you want, and whether you want a family member or carer to help you make these decisions. You should always feel in control and that your privacy and dignity are being respected.

The care you need should reflect what you want and what is important to you. Your care plan is a written record of the care you have agreed to meet your needs, following discussions you have had with people working in health and social care.

This plan – and any other advice or information you are given – should be easy for you to read and understand. People giving you information should also offer to explain it to you.

  • Information Standard