Information for the public
What you should expect from people who will look after you
Staff who are caring for you should:
Make it as easy as possible for you to let them know what you need.
Offer you information in a way you find easy to understand for example, by speaking to you or giving you information in an easy to understand format such as braille or Easy Read.
Keep you regularly updated about any changes to the plan for going home.
If you rely on health and social care services to support you on a daily basis, all the relevant specialists should check your health and care needs.
If you are 65 or over and rely on health and social care services to support you on a daily basis, you should be cared for in a specialist unit or ward for older people.
If you have had a stroke you should be cared for in a specialist stroke unit.
The health and social care team should stay in touch and may visit you. This may include your GP, as well as the people who will offer you ongoing treatment and support, as listed in your discharge plan.
Questions you or your carer might want to ask
What should I do if my care doesn't match the advice given by NICE?
How will my communication needs be met?