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National Institute for Health and Clinical Excellence
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Patient, Carer and Public Involvement Policy
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| 1. |
NICE commitment to patient, carer and public involvement |
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The views of patients or service users, their carers and the public matter to NICE. We want to involve them, as well as doctors, nurses, other healthcare professionals and managers in our work. By working with patients, carers, patient organisations and the public, NICE aims to produce guidance that addresses patient/carer/public issues, reflects their views and meets their healthcare needs. |
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Our clinical guidance aims to improve the quality of care across the NHS by providing clinicians and patients with the information they need to make good decisions about treatment and care. Additionally, our public health guidance is directed beyond the NHS and is used by those working in local authorities and the wider public, private and voluntary sectors. We develop our guidance by considering what research studies say about different types of treatment, interventions and care and how well they do or do not work. |
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In deciding which treatments to recommend, a balance has to be drawn between the needs and wishes of individuals and the groups representing them, against those of the wider population. This sometimes means treatments are not recommended because they do not provide sufficient benefit to justify their cost. |
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Patients, carers and the public can get involved in the work of NICE simply by commenting on draft versions of our guidance. But there are also opportunities to get involved more directly in the work NICE does to produce its guidance. This includes contributing to making the decisions (sometimes difficult ones) that have to be taken when recommending that the NHS should offer or refuse specific treatments. |
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| 2. |
Principles of patient, carer and public involvement |
| 2.1 |
NICE is committed to:
- Producing clinical guidance for the NHS that is patient-centred
- Producing public health guidance that has the public's needs as its focus
- Providing opportunities for patients, carers and the public to contribute - alongside health professionals and industry (companies producing drugs, medical devices and diagnostic equipment) - to the collection of evidence that informs our guidance
- Involving patients, carers and the public in NICE decision-making
- Supporting patients, carers and the public who contribute to the production of NICE guidance
- Producing NICE guidance in versions written specifically for patients, carers and the public
- Working with patients, carers, patient organisations and the media to publicise our recommendations - to help people access the treatment they are entitled to
- Reviewing the processes and methods used to involve patients, carers and the public in NICE's work.
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| 3. |
Opportunities for patient, carer and public involvement |
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There are a range of opportunities for patients, carers and members of the public to get involved with the work NICE does. These opportunities exist across all the NICE work programmes and associated advisory committees. Their work is described through the links below:
Different opportunities exist for patients, carers and the public to
- Influence how NICE does its work (mechanisms for involvement include consultation, and membership of the Citizens Council and the Partners Council)
- Contribute to the development of NICE guidance (mechanisms for involvement include consultation, membership of or attendance at NICE advisory bodies, participation in projects to collect information on patient views and experiences)
- Support the dissemination and implementation of NICE guidance (involving collaboration with patient and community organisations and statutory patient and public involvement structures such as the Local Involvement Networks (LINks)).
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| 3.1 |
Influencing the processes NICE uses to do its work |
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There are three main ways in which patients, carers and the public can influence the processes used by NICE in its work:
- Consultation: When NICE is asked to carry out new initiatives, it consults widely on the methods and processes it intends to use. In addition to providing opportunities for people to comment on draft process documents via the website, we often hold workshops to allow for more interactive input. Sometimes these are organised for people from a range of different interests (including patients, carers and members of the public). At other times we arrange meetings specifically for groups that represent lay interests, for example patient and carer organisations, voluntary and non-governmental organisations. Organisations interested in providing input from a patient, carer or public perspective to any new NICE initiatives should contact the NICE Patient and Public Involvement Programme. (see section 4.1).
- The Citizens Council: The Citizens Council bring s the views of the public to NICE decision-making. The 30 members of the Citizens Council, drawn from all walks of life and reflecting the make up of the population in England and Wales, give their views on the social values which should underpin NICE 's work. The Council meets twice a year and provides advice in response to a specific question of importance to NICE.
- The Partners Council:Individuals nominated by groups representing patient and public interests, health professional bodies, academic institutions, NHS management, healthcare quality organisations, industry (companies producing drugs, devices and diagnostic equipment) and trade unions sit on the Partners Council to provide NICE with the views of a range of organisations that have an interest in our work.
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| 3.2 |
Contributing to the development of NICE guidance |
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National organisationsrepresenting the views of patients, carers, service users and the public can register an interest in topics on the NICE work programme. Registration is open to any national organisation for topics in the guidelines, interventional procedures and public health programmes. There are certain restrictions on which organisations can register for individual technology appraisal topics. |
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Registration provides the opportunity to:
- comment on scoping documents (documents that describe what a piece of guidance will and will not cover)
- submit evidence that might inform the guidance development process (for example, patient organisation surveys of patient views)
- identify individual patients or carers who can contribute more directly to different guidance development processes (see next section)
- comment on draft reports, documents and recommendations to influence the final guidance issued by NICE.
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Individual patients, carers, patient advocates and members of the public |
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- Individuals can apply for membership of NICE committees and working groups. NICE committees and working groups are expected to include at least two members who play a crucial role by providing a patient/carer/public perspective to the discussions and decisions taken by these groups. They may be individuals with no links to a specific group or they may be members of patient and carer organisations, voluntary and non-governmental organisations and/or other groups that represent lay interests. Vacancies are publicised via national patient and carer organisations, on the NICE website, and sometimes in the national press
- Individuals may also be invited to attend meetings of NICE advisory bodies as patient, carer or community experts
- From time to time, groups producing NICE guidance collect information on patient views and experiences using interviews, focus groups, workshops and surveys. Details of forthcoming projects, or projects in progress, are available from the NICE Patient and Public Involvement Programme. (see section 4.1)
- All NICE guidance (technology appraisals, clinical guidelines, public health interventions, public health programmes and interventional procedures) is produced in stages, with opportunities for people to comment on preliminary drafts before decisions are made about the content of the final versions. Draft documents available for public consultation are posted on the NICE website for people to give their views. Any members of the public can comment on our draft guidance.
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| 3.3 |
Dissemination and Implementation of NICE guidance |
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All NICE guidance is produced in versions written for patients, carers and the public. Copies can be downloaded from the NICE website or you can get printed copies from the NHS Response line (telephone 0870 1555 455) |
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Patient, voluntary and non-governmental organisations play an increasingly significant role in helping us disseminate our guidance to individual patients, carers and members of the public. Many also play an important role in promoting NICE guidance, and encouraging its uptake, at both national and local levels. NICE will continue to develop this collaborative work. We also collaborate with local NHS and local government initiatives that support patient and public involvement, for example Patient and Public Involvement leads, Local Involvement Networks (LINks) and the Patient Advice & Liaison Service (PALS). |
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| 4. |
Support for patient, carer and public involvement |
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NICE recognises the need to support patient, carer and public involvement. This section describes features of the NICE's current support infrastructure. |
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| 4.1 |
Support for patients and carers (organisations and individuals) |
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The Patient and Public Involvement Programme (PPIP): A dedicated team within NICE develops and supports opportunities for patient, carer and public involvement. The PPIP:
- provides advice on developing and supporting opportunities for patient, carer and public involvement - to NICE and the organisations and groups it commissions to develop its guidance
- identifies organisations that represent patient, carer or public interests that may have an interest in specific guidance topics on NICE's work programme
- runs workshops for organisations that represent patient, carer or public interests that want to know more about how NICE guidance is produced and how to contribute to its development
- provides information, training and support to individual patients, carers and members of the public who are interested in or do contribute directly to NICE work. Support ranges from informal telephone advice to formal training workshops
- from time to time, works directly with service users, patients, carers and the public to ensure that their views and experiences inform the development of NICE guidance
- comments from a lay perspective on draft guidance issued by NICE
- evaluates patient/carer/public involvement in NICE activities.
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| 4.2 |
Support for the Citizens Council |
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The Citizens Council project is managed by the NICE Research and Development (R&D) programme. The R&D programme, with input from the NICE Board, sets the question that the Council debates and decides how the Council's advice should be used. |
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The Council is organised and facilitated by an external agency. This agency is responsible for: recruiting Council members; organising witnesses to speak at meetings; facilitating the Council's deliberations and formation of conclusions; facilitating the production of reports from the meetings. |
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| 5. |
The way forward |
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NICE recognises that patient, carer and public involvement is developmental. We intend to build on our existing work and develop new opportunities in the following ways:
- Achieve greater consistency and continual improvement in the degree to which patients, carers and the public are involved in the development of NICE processes and the production of guidance
- Consider how to fully take account the views of a diverse community by reflecting their needs and perspectives in the guidance itself, and in reaching them with our guidance
- Develop better methods for collecting information on patient views and experiences to inform the technology appraisal process
- Support opportunities for patient, carer and public involvement in NICE's implementation programme
- Share lessons learned from involving patients, carers and the public across different parts of NICE's work programme
- Develop opportunities for patient, carer and public involvement in new initiatives across the full range of NICE's responsibilities, in public health and clinical practice
- Review the format and content of our written information to improve the extent to which it meets the needs of patients, carers and the public
- Develop processes and methods to evaluate the successes and limitations of patient, carer and public involvement work at NICE.
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