The Freedom of Information Act 2000 provides a right of access to recorded information held by public authorities. As a public sector body, we have a legal obligation to respond to requests for information under the Freedom of Information Act. 

The information we've already made available

We make a lot of information about NICE available to the public on our website. This is explained in our publication scheme. The information we make available includes things like:

  • board papers
  • guidance for the NHS
  • committee papers
  • press releases.

View our publication scheme to find out more about the information we make available. 

Before you make a request

You should check our publication scheme before you make a request, to make sure the information you're looking for isn't already available on our website.

How to request information from us

If you'd like to request information from us, your request should:

  • Be in writing (you can send it to us by post or email).
  • Include the name and contact address of the person requesting the information. 
  • Describe the information you're requesting in as much detail as possible.  This will help us to locate the information and process your request quickly and efficiently.

Send your request by email to:

Our enquiry handling team at nice@nice.org.uk.

Or send your request by post to:

NICE
Level 1, City Tower
Piccadilly Plaza
Manchester
M1 4BT

How we respond to requests

We respond to requests for information within 20 working days starting from the day following receipt of the request. If the response is likely to take longer than this, we'll keep you informed of progress.

We're only obliged to provide information that existed at the time of the request. 

Do we charge for requests?

We do not currently charge for responding to Freedom of Information requests. This will be kept under review.

Information disclosed under the Freedom of Information Act is still protected by copyright laws. The disclosure does not give the applicant the right to breach the copyright of the copyright holder.

What to do if you're unhappy with our response

If you are unhappy with our response, you can request an internal review of how we handled your request. To do this, you need to write to us within 40 working days of our response. Send your request to:

Associate Director, Corporate Office
NICE
1st Floor
10 Spring Gardens
London SW1A 2BU

Or email: complaints@nice.org.uk.

If you are unhappy with the outcome of the internal review you can request a review by the Information Commissioner.