Accessibility

We aim for a consistent and high level of usability across the website. We follow best practice accessibility guidelines. We engage with disabled, non-disabled and older people throughout development. This helps us understand user needs and make sure we meet them. We want you to have the best experience possible, so we’ve added accessibility features to support this. For example, skip navigation links.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about this website's accessibility

NICE is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

How accessible this website is

We know some parts of this website aren’t fully accessible. These include:

Some Adobe PDF documents.
Some Microsoft Word, Excel and PowerPoint documents.
Google Maps (third party Google application).
reCAPTCHA (third party Google application).

We don’t assume responsibility for third party applications.

What to do if you can’t access parts of this website

Wherever possible, we’re changing content from documents into web content because it’s more accessible. Where we can’t do this, we’re working through documents to make them accessible. If we can’t make them accessible, we will add them to this statement as an exception and explain why.

We want everyone to get the best experience from this website. We’re working hard to raise digital accessibility issues across the organisation. Please let us know if you:

need alternative versions of our downloadable documents
experience any accessibility problems with our site
find any problems that aren’t listed on this page
think there’s information we should include on this page
want to talk about how we’re improving accessibility.

Reporting accessibility problems with this website

You can contact us about accessibility in several ways.

Email: nice@nice.org.uk

Tel: +44 (0)300 323 0140

Address:

Enquiry handling team
National Institute for Health and Care Excellence
Level 1A, City Tower
Piccadilly Plaza
Manchester
M1 4BT

Enforcement procedure

The Equality and Human Rights Commission (EHRC) enforces the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Conformance date