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Liaison services

Quality statement

People with suspected or known dementia using acute and general hospital inpatient services or emergency departments have access to a liaison service that specialises in the diagnosis and management of dementia and older people's mental health.

Quality measure

Structure

Evidence of local arrangements to provide a liaison service specialising in the diagnosis and management of dementia and older people's mental health.

Process

Proportion of people with suspected or known dementia using acute and general hospital facilities that are assessed by a liaison service that specialises in the diagnosis and management of dementia and older people's mental health.

Numerator: the number of people who are assessed by a liaison service that specialises in the diagnosis and management of dementia and older people's mental health.

Denominator: the number of people with suspected or known dementia who are admitted to acute or general hospital inpatient services or attending emergency departments.

Description of what the quality statement means for each audience

Service providers ensure that a liaison service specialising in dementia and older people's mental health is available in acute and general hospital settings to assess inpatients and emergency department attendances with suspected or confirmed dementia.

Health care professionals working in acute and general hospital settings ensure they can access a liaison team that specialises in the diagnosis and management of dementia and older people's mental health.

Commissioners ensure provision of a liaison service specialising in dementia and older people's mental health to work across acute and general hospital settings to assess people with suspected or known dementia.

People with suspected or known dementia admitted to acute and general hospital settings or attending emergency departments can expect, if clinically appropriate, to receive an assessment by a liaison service specialising in dementia and older people's mental health.

Definitions

Local commissioning arrangements should decide the activity levels for the liaison service.

Data source

Structure

Local data collection. Acute Trusts can collect data on the composition of liaison teams using the National Audit of Dementia organisational checklist, section 9.

Process

Local data collection. Acute Trusts can collect data on referrals to liaison teams using the National Audit of Dementia casenote audit, section 4.

Dementia
Appropriately trained staff
Memory assessment services
Written and verbal information
Assessment and personalised care plan
Decision making
Emotional, psychological and social needs of carers
Non-cognitive symptoms and behaviour that challenges
Liaison services
Palliative care needs
Respite services for carers

This page was last updated: 22 November 2010

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Selected, reliable information for health and social care in one place

Accessibility | Cymraeg | Freedom of information | Vision Impaired | Contact Us | Glossary | Data protection | Copyright | Disclaimer | Terms and conditions

Copyright @ 2012 National Institute for Health and Clinical Excellence. All rights reserved.