Combating stigma
Quality statement
People using mental health services feel less stigmatised in the community and NHS, including within mental health services.
Quality measure
Structure
Evidence of local arrangements to ensure that a strategy is developed with other local organisations to combat stigma in the community and NHS that is associated with mental health problems and using mental health services.
Outcome
Evidence from experience surveys and feedback that service users feel less stigmatised in the community and NHS, including within mental health services.
Description of what the quality statement means for each audience
Service providers ensure strategies are in place to work with other local organisations to combat the stigma in the community and NHS that is associated with mental health problems and using mental health services.
Mental health and social care professionals ensure they work to combat the stigma in the community and NHS that is associated with mental health problems and using mental health services.
Commissioners ensure they commission services that work with other local organisations to combat the stigma in the community and NHS that is associated with mental health problems and using mental health services
People using mental health services feel less stigmatised in the community and NHS, including within mental health services.
Source clinical guideline references
Service user experience in adult mental health (NICE clinical guidance 136) recommendations 1.1.7 and 1.1.9.
Data source
Structure
Local data collection.
Outcome
Local data collection.
This page was last updated: 12 December 2011
- Service user experience in adult mental health
- Feeling optimistic about care
- Empathy, dignity and respect
- Shared decision-making and self-management
- Continuity of care
- Using views of service users to monitor and improve services
- Access to services
- Information and explanations
- Care planning
- Crisis planning
- Assessment in a crisis
- Inpatient shared decision-making
- Contact with staff on wards
- Meaningful activities on the ward
- Using control and restraint, and compulsory treatment
- Combating stigma
