Administrators can only support users in England with an NHS OpenAthens account. They cannot access OpenAthens accounts from universities, NHS Scotland or NHS Wales.

Contact your local administrator for:

  • support in registering for an account

  • updating or renewing an existing account

  • help with accessing resources.

Local administrators

Local administrators manage accounts for a particular NHS trust or organisation.

If you have a question about your account:

  • go to OpenAthens

  • search for the name of your institution

  • select 'need further assistance?'

Regional and national administrators

You should email your regional or national administrator if:

Please include the name of your organisation and/or your region in your email.

Regions

North of England

  • North West: Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside, Wirral.

  • North East: Durham, Tees Valley, Northumberland, Tyne and Wear.

  • Yorkshire and the Humber: Humber - including north Lincolnshire and the Ridings, Yorkshire.

Midlands and East of England

  • West Midlands: Birmingham and Black Country, Coventry, Herefordshire, Shropshire, Staffordshire, Warwickshire, Worcestershire.

  • East Midlands: Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, and Rutland.

  • East of England: Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Suffolk.

London and Kent, Surrey and Sussex

  • London.

  • South East: Kent, Surrey, Sussex.

South West and Thames Valley and Wessex

  • South West: Avon, Cornwall, Devon, Gloucestershire, Somerset, Wiltshire (except Salisbury).

  • Thames Valley and Wessex: Berkshire, Buckinghamshire, Dorset, Hampshire, Isle of Wight, Oxfordshire, Salisbury.