Practical steps to improving the quality of care and services using NICE guidance
This practical guide shows how you can use evidence to improve care and services. It is for anyone with an interest in improving practice.
It sets out the most common steps taken when putting evidence-based guidance into practice. The steps are drawn from published literature as well as our work with:
- NHS organisations
- local authorities
- social care providers
- voluntary organisations.
This guide covers the main conditions needed to ensure a positive environment for change and help everyone deliver high-quality care and services.
It covers the following key principles:
- commitment to quality improvement
- effective leadership
- the right culture
- working together.
Understand how NICE guidance and standards can help you if you're:
- a policy maker
- a provider or practitioner
- an advocate for patients or people being supported by social care services
- a commissioner
- using health or social care services or you are a carer
- working in system transformation.
Research continually produces new evidence that can improve care and lives. However, this evidence does not always find its way into routine practice. NICE guidance and quality standards play a key role in reducing gaps between recommended and actual practice, but successful implementation depends on national and local action. These resources highlight practical steps to support such action.
Just as NICE promotes evidence-based practice, these resources promote evidence-based implementation. They draw on scientific evidence that has evaluated many different approaches in a wide range of settings and sectors. For example, well over 140 randomised trials show that giving professionals feedback on their performance improves care.
Rigorous research studies also suggest that most actions to put guidance into practice have relatively modest effects. But even small service-level changes can have substantial effects on the population and offer good value for money. Adopting the practical steps as ‘organisational habits’ will provide a solid foundation for achieving long-lasting impact.
Our flowcharts show you how to implement each type of NICE guidance. These can be used as a starting point for developing local processes.