Photo of a person using a laptop to look at the NICE website

Take part in research to help us develop better products.

You can influence:

  • how we display our guidance
  • changes to our websites and apps
  • our understanding of what our users need. 

Join our insight community


Over 1,800 people have signed up so far. Join them to have your say.

How does it work?

Just fill in a few simple questions and we’ll add you to our insight community mailing list.

When relevant research opportunities come along we’ll email you with the details.

There is no obligation to take part - you just help if you can.

What will I have to do?

We run different research activities depending on what we are trying to find out. The most common are:

  • surveys
  • interviews
  • usability tests (sessions that test how usable the website is)
  • focus groups and workshops.

Research can vary from a 10-minute online survey to an all-day workshop. We run research across all of our products so you can get involved whatever your area of interest. 

What happens to my feedback?

The information you provide feeds into the continual development of our products. Understanding how you use NICE means we can make improvements that really help our users.  

Here are a few examples of the improvements we've made thanks to your help:

Guidance lists

Based on research we changed our lists of guidance to help people find the information they need. 

Medtech Innovation Briefings

We undertook research to understand how people were using our Medtech Innovation Briefings (MIBs). Based on your feedback we made changes including:

  • redesign of the MIB output
  • streamlined sections according to what was most useful
  • improved readability of evidence.

NICE homepage

Early in 2016 we launched a new homepage. We asked our Insight community to complete a short survey to feedback on the new design.  Based on what you told us we made improvements such as making the search bar more prominent and creating more obvious links to our guidance and consultations.

What will you do with my data?

We promise not to bombard you. We'll only contact you if we think the information might be relevant to you.

In line with our data protection policy, your details will be kept safe and we won't share your details with anyone else.

Our researchers follow the Market Research Society Code of Conduct.

You can opt-out of the Insight community at any time - just click the unsubscribe link in our emails or contact us. 

Have a question?

Contact us at 

If you've got a general question for NICE you can contact us in the usual ways.

It [taking part in the interview] has been really helpful, actually, speaking to you directly. I found the support was great.” Liz Ponting, Senior Quality and Development Manager

What you told us

NICE regional stakeholder events 2016 findings


We carried out research to explore what our stakeholders think about NICE. 

View the key findings from this survey

NICE regional stakeholder events 2016 findings


We explored how people work with NICE and what more we can do to support you.

View the findings from our 4 stakeholder events